A phishing scam has targeted Mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The user is then offered Mac Defender 'anti-virus' software to solve the issue.
This “anti-virus” software is malware (i.e. malicious software). Its ultimate goal is to get the user's credit card information which may be used for fraudulent purposes.
The most common names for this malware are MacDefender, MacProtector and MacSecurity.
This “anti-virus” software is malware (i.e. malicious software). Its ultimate goal is to get the user's credit card information which may be used for fraudulent purposes.
The most common names for this malware are MacDefender, MacProtector and MacSecurity.
Apple released a free software update (Security Update 2011-003) that will automatically find and remove Mac Defender malware and its known variants.
The Resolution section below also provides step-by-step instructions on how to avoid or manually remove this malware.
The Resolution section below also provides step-by-step instructions on how to avoid or manually remove this malware.
- Support for Apple Mojave OS. The EAA Client Connector runs on these operating systems (OS):. Microsoft Windows 7 or Windows 10 Enterprise (32-bit and 64-bit). Apple macOS 10.11 El Capitan, macOS 10.12 Sierra, 10.13 High Sierra, or 10.14 Mojave See network diagnostics in client skin.
- Update 11/15 8:25 pm PT: Apple has updated a Mac security and privacy support document today sharing details about Gatekeeper and the OCSP process. Importantly, Apple highlights it doesn’t mix.
Mac OS 11 (Big Sur) Support for ETP Client. Apple has announced the general availability of macOS Big Sur (version 11.0) across its platforms starting November 12, 2020. Akamai has been working closely in the Apple Developer Network to validate the ETP Client with various Apple Developer builds. Akamai keeps decisions, apps, and experiences closer to users than anyone — and attacks and threats far away. Akamai’s portfolio of edge security, web and mobile performance, enterprise access, and video delivery solutions is supported by unmatched customer service, analytics, and 24/7/365 monitoring.
Resolution
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If any notifications about viruses or security software appear, quit Safari or any other browser that you are using. If a normal attempt at quitting the browser doesn’t work, then Force Quit the browser. Powerpoint templates for mac 2011 free download.
In some cases, your browser may automatically download and launch the installer for this malicious software. If this happens, cancel the installation process; do not enter your administrator password. Delete the installer immediately using the steps below. Office mac next version.
- Go into the Downloads folder, or your preferred download location.
- Drag the installer to the Trash.
- Empty the Trash.
How to remove this malware
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If the malware has been installed, we recommend the following actions:
- Do not provide your credit card information under any circumstances.
- Use the Removal Steps below.
Removal steps
- Move or close the Scan Window.
- Go to the Utilities folder in the Applications folder and launch Activity Monitor.
- Choose All Processes from the pop up menu in the upper right corner of the window.
- Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector.
- Click the Quit Process button in the upper left corner of the window and select Quit.
- Quit Activity Monitor application.
- Open the Applications folder.
- Locate the app ex. MacDefender, MacSecurity, MacProtector or other name.
- Drag to Trash, and empty Trash.
Malware also installs a login item in your account in System Preferences. Removal of the login item is not necessary, but you can remove it by following the steps below.
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- Open System Preferences, select Accounts, then Login Items
- Select the name of the app you removed in the steps above ex. MacDefender, MacSecurity, MacProtector
- Click the minus button
Use the steps in the “How to avoid installing this malware” section above to remove the installer from the download location.
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Note: Apple provides security updates for the Mac exclusively through Software Update and the Apple Support Downloads site. User should exercise caution any time they are asked to enter sensitive personal information online.